How it works

From your click to your bank account

Saveli cashback follows the store’s own sales process. Here is what happens at each stage, how long it can take, and what can stop an order from qualifying.

You click through from Saveli

Choose an offer and select the button to visit the store. Saveli opens the store with a tracking link that tells the store the visit came from you through Saveli.

  • Allow cookies for the store, and pause ad blockers or privacy extensions that remove tracking links.
  • Keep your cart empty before you click, or re-add items after clicking.
  • Complete the order in the same visit. Do not open another cashback, coupon or price comparison site before paying.

The store reports your order Tracked

The store or its affiliate network reports the order to Saveli, and your cashback appears with the status Tracked. Reporting time varies by store and is shown on each offer.

The cashback amount is calculated on the order value the store reports as eligible. That value usually leaves out taxes, delivery charges, fees and amounts paid with gift cards or store credit.

The store checks the order Pending

The store waits until its return, exchange and cancellation window has closed, then checks that the order met the offer conditions. Until then your cashback is Pending.

Confirmation often takes several weeks, and longer for travel bookings and some high-value categories. Each offer shows the confirmation time the store gives us.

You withdraw confirmed cashback Confirmed Paid

When the store approves the order, your cashback becomes Confirmed and you can request a withdrawal to your UPI ID or an Indian bank account in your name. After the transfer is made, the status changes to Paid.

If a store rejects an order, the status changes to Declined and we show the reason when the store provides one.

Status guide

What each status means

These are the only five statuses Saveli uses. Each one reflects what the store or payment provider has told us.

Tracked

The store has reported your order. Nothing is confirmed yet.

Pending

The store is waiting for its return window to end and reviewing the order.

Confirmed

The store approved the order. You can withdraw this amount.

Paid

We sent the amount to your UPI ID or bank account.

Declined

The store rejected the order, for example after a return or cancellation.

Questions

Common questions about cashback

Where does Saveli cashback come from?

Partner stores pay Saveli a commission, usually through an affiliate network, when a shopper they receive from Saveli places a valid order. Saveli passes a share of that commission to you as cashback. The rate shown on each offer is the share you receive.

Why does my cashback show as Pending for weeks?

Stores approve commission only after their return, exchange and cancellation window has closed and they have reconciled their orders. This is why each offer shows an expected confirmation time. Saveli cannot mark cashback as Confirmed before the store does.

My order did not track. What can I do?

Write to us with the store name, order date, order ID and order amount, and attach your order confirmation email or invoice. We will raise a claim with the store or its affiliate network. The store decides whether to accept the claim.

Can I use a coupon code with my order?

Only use coupon codes that are listed on the Saveli offer or that the offer says are allowed. Codes from other websites often cancel the tracking, and the store may decline the cashback.

Why was my cashback declined?

Common reasons are a cancelled or returned order, a coupon code the store does not allow, a product category excluded from the offer, or the store not being able to match the order to your click. Where the store gives us a reason, we show it to you.

How is cashback paid?

Once cashback is Confirmed, you can withdraw it to a UPI ID or an Indian bank account held in your own name. Any minimum withdrawal amount is shown to you before you request a payout.

Is the cashback rate the same on every product?

Not always. Stores often pay different rates by product category, and some categories are excluded. The offer page lists the rates and the exclusions we know about.

Order not tracked?

Send us the store name, order ID, date and amount with your invoice, and we will follow it up with the store.

Report missing cashback